Privacy Policy

Data Protection Statement :We ensure that your data is handled in a manner that complies with the EU General Data Protection Regulation (GDPR), the Data Protection Act 1998, and any other relevant legislation.

Who is in charge of your data? Our data protection officer and company owner is David Cooke. The data protection officer is in charge of making sure that your data is stored and processed safely. You can contact them on 07929109186

Why do we store and process your data? We need to store and process your data if you make an enquiry or place an order with us, to allow us to provide our services as a supplier of bouncy castles and other event equipment. This includes your name, contact details, and IP address. We also need to store your details for tax and insurance reasons.

We only store or process data which you have given directly to us and which we need to run our business.

How long will we keep your data? We may need to keep your personal details until up to 5 years after you were a customer of ours, for tax and insurance purposes. After this date your data will be anonymised, unless you have ‘opted in’ to receive ongoing communications from us.

Who can access your data? Our data protection officer is responsible for managing access to the personal data we store. Generally speaking, only the data protection officer and authorised members of staff will access your data.

Some of the services we use will also store a copy of your data. For example, our website provider Booking Online Ltd, our email provider Fastmail, and any providers they use to provide their services. If you send your details over a social media platform, that platform may keep a copy of your messages.

We do not sell or give your data to any third parties for their marketing purposes.

Who else may your data be shared with? We reserve the right to share your data with third parties if we are legally obliged to do so. For example, we may share your data with the police or other authorities if they request it as part of an investigation.

How can you see what data we store about you?
You have the right to request a copy of the data we store about you. If you would like to do so, please contact our data protection officer on 07929109186 or by email. We may ask you to provide proof of identity before we show you your data.

How can you change or remove your data?
You have the right to ask us to amend or delete your personal data at any time. If you wish to do so, please contact our data protection officer on 07929109186 or by email. We may ask you to provide proof of identity before we make any changes or remove your data.

How can you complain about how we use your data?
If you are unhappy with how we use your data, you have the right to complain to the Information Commissioner's Office (ICO), which is the UK's data protection authority. You can contact them on 0303 123 1113 or by visiting their website at https://ico.org.uk/.

How will we update this statement?
We may update this statement from time to time to reflect changes in our business or the law. We will notify you of any significant changes by email or by posting a notice on our website.